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Ramees Roshan, the founder and CEO of RARO Group, leads a UAE-based business setup company focused on helping entrepreneurs and companies establish, license, and scale their businesses in the UAE. RARO Group serves a wide range of clients, including startups, SMEs, and international investors, and required a more efficient internal system to manage leads, consultations, onboarding, and follow-ups at scale.

As the business grew, RARO Group needed a smart, automated approach to handle increasing inquiries while maintaining a high standard of professionalism and responsiveness.

Challenge

Before working with us, RARO Group relied heavily on manual processes for lead handling, client communication, and onboarding. This resulted in:

• Delays in responding to inquiries

• Repetitive manual follow-ups

• Difficulty tracking leads across multiple platforms

• Inefficient onboarding workflows

• Increased workload on the internal team

Ramees wanted a solution that could automate core operations, improve response time, and provide a seamless experience for potential clients—from the first inquiry to business setup completion.

Solution

We collaborated closely with Ramees Roshan to design and implement a custom automation ecosystem tailored specifically for RARO Group’s business setup services.

Discovery & Process Mapping

• Conducted detailed discussions to understand RARO Group’s service flow, client journey, and operational bottlenecks

• Mapped the entire lead-to-onboarding process to identify automation opportunities

AI Automation & Workflow Setup

• Built an AI-powered lead management system to capture and qualify leads automatically

• Automated inquiry responses across website and messaging platforms

• Implemented structured workflows for consultation booking and follow-ups

Client Onboarding Automation

• Automated document collection and onboarding steps

• Created workflow triggers to notify internal teams at each stage

• Reduced manual coordination and improved accuracy

CRM & Internal Operations Optimization

• Centralized all leads and client data into a single system

• Enabled real-time tracking of lead status and client progress

• Improved team productivity through clear, automated task assignments

Results

The automation implemented for RARO Group delivered immediate and measurable impact:

• ✅ 60% faster lead response time, improving client satisfaction

• ✅ Significant reduction in manual workload, allowing the team to focus on high-value tasks

• ✅ Improved lead conversion rate through timely and consistent follow-ups

• ✅ Streamlined onboarding process, reducing delays and errors

• ✅ Scalable system capable of handling higher inquiry volumes without increasing staff

RARO Group now operates with a future-ready automation system that supports growth while maintaining service quality.

Client Testimonial

“Working with this team completely transformed how we operate. The automation system they built for RARO Group saved us time, improved our response speed, and made our internal processes much more efficient. It feels like having a smart system working for us 24/7. I highly recommend their expertise to any business looking to scale intelligently.”
— Ramees Roshan, Founder & CEO, RARO Group

Conclusion

This case study highlights how our expertise in AI automation, workflow optimization, and business process design helped RARO Group modernize operations and scale efficiently in the competitive UAE business setup industry. By focusing on automation, clarity, and performance, we delivered a system that continues to support long-term growth and operational excellence.